Contact Information
Have a question or want to get in touch? I’d love to hear from you. Please note I work independently, so while I may not respond immediately, I’ll always get back to you as soon as I can.
Get in touch
I'm a one-woman practice, and I can't answer the phone while I'm with a client. I always aim to respond to messages and emails as soon as possible. Thank you for your patience and understanding—it means a lot.
Frequently Asked Questions
I completely understand that pregnancy can be unpredictable, and sometimes plans need to change. However, as a small business, last-minute cancellations and no-shows have a significant impact.
My cancellation policy is as follows:
- More than 24 hours' notice – You’re welcome to reschedule at no extra cost.
- Less than 24 hours' notice – The full appointment fee will be charged.
- Missed appointments (no-shows) – The full fee is also payable.
Appointments can be easily managed via my online booking system. This helps keep things running smoothly and ensures I can continue offering a high-quality, personalised service to all clients.
I appreciate your understanding and support in respecting this policy. If you have any questions or concerns, please don’t hesitate to reach out.
Yes, you can reschedule your appointment, but I kindly ask that you do so at least 24 hours in advance to avoid cancellation fees.
To make rescheduling quick and easy, please use my online booking system rather than contacting me directly. You can manage your appointment anytime online by clicking the reschedule link at the bottom of the booking email.
Important Cancellation Policy
- Rescheduling with more than 24 hours’ notice – No charge, and you are welcome to book a new time that suits you.
- Rescheduling with less than 24 hours’ notice – The full appointment fee will be charged as it is too short notice to fill the space.
- Missed appointments (no-shows) – The full appointment fee will be charged.
I understand that emergencies happen, and if something unexpected comes up, please reach out as soon as possible. However, to keep my business running smoothly, I must enforce this policy consistently.
Thank you for respecting my time and using the online system to manage your bookings. I look forward to seeing you at your next appointment!
If you’re running late, I’ll do my best to accommodate you within the remaining time. However, your session must still finish at the scheduled time to avoid disrupting the next client. The full session fee will still apply.
